Quantum Controls Q-Care Service Partnerships
Quantum Controls is proud to offer a suite of service partnerships under the Q-Care brand, designed to meet the diverse needs of UK industries. Each partnership delivers tailored support to ensure uninterrupted operations, minimise downtime, and maximise equipment performance.
Browse our Specialist Guides Here!
Q-Care Drive Partnerships
Q-Care Drive Reactive
Q-Care Drive Reactive
Our Reactive service for drive systems offers responsive support when you need it most. If any issues arise, our experienced engineers are on-hand to quickly diagnose and resolve the problem, ensuring minimal disruption to your operations.
Full DetailsQ-Care Drive Proactive
Q-Care Drive Proactive
The Proactive Plan is designed for businesses that cannot afford any interruptions. With proactive maintenance and rapid response times, we ensure that your drive systems are constantly operational, minimising the risk of any unplanned downtime.
Full Details
Q-Care PLC & HMI Partnerships
Q-Care PLC & HMI – Reactive
When problems occur with your PLC (Programmable Logic Controller) or HMI (Human Machine Interface) systems, our Reactive service ensures you have immediate access to expert support. Our team will quickly address any technical issues, ensuring your systems are back up and running with minimal impact on your operations.
Full DetailsQ-Care PLC & HMI – Proactive
Our Proactive Plan for PLC & HMI systems offers monitoring and preventive maintenance. With 24/7 support and a rapid response, you’ll experience uninterrupted service, keeping your control systems running without a hitch.
Full DetailsQ-Care Electrical Support
This service covers all your site’s electrical equipment, offering expert maintenance and troubleshooting to ensure that all systems remain in peak condition. Our engineers are dedicated to keeping your operations running smoothly and efficiently.
Q-Care Engineer Supply
For businesses that operate on a shift basis, our Engineer Supply service ensures that skilled engineers are available to cover shifts and maintain smooth operations. Whether you need consistent shift coverage or occasional support, we provide the right engineers to meet your needs and keep systems running seamlessly.
Q-Care MV Drive Partnerships
Q-Care MV Drive – Reactive
Q-Care MV Drive – Reactive
Our MV Drive Reactive service for MV & HV drive systems offers responsive support when you need it most. If any issues arise, our experienced MV Specialist engineers are on-hand to quickly diagnose and resolve the problem, ensuring minimal disruption to your operations.
Full DetailsQ-Care MV Drive – Proactive
Q-Care MV Drive – Proactive
The MV Drive Proactive plan is designed for businesses that cannot afford any interruptions. With proactive maintenance and rapid response times, we ensure that your MV & HV drive systems are constantly operational, minimising the risk of any unplanned downtime.
Full Details25 Key Benefits of Q-Care Partnerships
By choosing a Q-Care plan, your partnership with Quantum Controls offers unmatched coverage, flexibility, and expertise:
- Certified Experts for All Major Drive Brands: Engineers are fully trained and qualified to work on ABB, Danfoss, Siemens, Schneider, and other major manufacturers.
- UK-Wide Network of 32 Qualified VSD Engineers: Rapid-Response coverage across the UK, including Six MV Drives Engineers.
- Full HV-MV-LV Drives Coverage: From small LV drives to critical HV assets, all are covered.
- Three Engineers on Call 24/7 with unlimited Callouts; Always-on emergency support. No limits on how many times you can call, fast dispatch of field engineers, any time, day or night.
- Doubled Spares Stock for Faster Fixes: Partner-only access to enhanced spares inventory means faster repair turnaround.
- First Visit Fix Guarantee: Engineers arrive with diagnostics, tools, and parts, aiming to fix the fault there and then.
- Unlimited Technical Support: Call anytime for help from experienced VSD, PLC, and automation engineers.
- Comprehensive Drive Coverage: Any VSDs purchased from Quantum during the partnership term are automatically included at no extra cost.
- Cost Stability with Zero Commitment Risk: Lock in pricing for up to three years, without being locked in. Cancel any time with just three months’ notice. No Penalty. No Quibble.
- Discounted Drives Training Day: Upskill your team with discounted access to expert-led VSD training tailored to your systems.
- Dedicated Account Manager Consultation: A single point of contact who knows your systems and helps tailor your support to fit evolving needs.
- Largest UK VSD Hire Fleet (Up to 4.5 KMW): Immediate access to temporary drive units to keep your operation running during repairs or upgrades.
- Emergency Power Cabling On-Hand: Ready-to-deploy temporary cables for drive emergencies
- Seamless Auto-Renewal: Avoid coverage gaps with effortless renewals, so your assets are always protected.
- 15% Off Engineering Rates: Preferred hourly rates for all Q-Care partners.
- Discounted VSD Purchase Rates: Get exclusive pricing on new drivers and upgrades through Quantum.
- Energy-Saving Trail Equipment: Pilot proven energy-saving solutions risk-free before full investment.
- 24/7 Access to Motors Inventory: Priority access to Quantum stocked motors, nationwide.
- Expanded Service Coordination Team: More staff = faster scheduling and better response times.
- Drive Asset Management System (DAMS): A Secure, cloud-based platform that holds every document related to your drive assets, including service reports, quotes, maintenance logs, repair records, risk assessments, method statements and more. Each customer receives their own dedicated login, creating a truly paperless, trackable and transparent partnership.
- Expanded Technical Guide and Resources: Free access to expert-created guides on motors, drives, harmonics, energy saving and more.
- Zero-Risk Three Year Partnership Option: Enjoy price certainty for three years with a flexible 3-months rolling cancellation clause. No long-term tie-ins. Optional 6 week “cooling-off” Clause is available.
- Total Site Coverage: Support now includes PLCs, HMIs, and all electrical infrastructure- one agreement – one partner.
- Trusted by 400 + UK Q-Care Partners: From Water utilities to manufacturers, your peers already rely on us.
- National Reach with 13 UK Water Frameworks: We proudly support 13 water industry frameworks across the UK.
Enquire Here
Get in touch with Quantum Controls to learn more about how our Q-Care service partnerships can be tailored to meet your business needs. Let us help you keep your operations running smoothly and efficiently!
Fill in the enquiry form or call us on 01661 835 566
In case of emergency call us on 0330 9000 247
What our Customers Say
Great service from Billy, Brandon and Liam. They worked quickly and efficiently into the early hours to get our 800KW hire drive up and running. They also removed our damaged drives and took them away for repair. Got our plant producing saving us massive costs due to lost production. The engineers worked safely and calmly during a highly pressured period. Great work done by your guys!
Brad has a great phone manner and is very knowledgeable on drives. Always feel in good hands with him.
I spoke with Amy Finn who dealt with the break down support. She was superb. Understood my requirements and kept me updated throughout the process. The engineer resolved the problem promptly, also spares were made available if the problem was bigger than expected to mitigate any risk of having to wait for parts.
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