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Quantum Controls Q-Care Service Partnerships

Quantum Controls is proud to offer a suite of service partnerships under the Q-Care brand, designed to meet the diverse needs of UK industries. Each partnership delivers tailored support to ensure uninterrupted operations, minimise downtime, and maximise equipment performance.

Browse our Specialist Guides Here!

 

Q-Care PLC & HMI Partnerships

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Q-Care Electrical Support

This service covers all your site’s electrical equipment, offering expert maintenance and troubleshooting to ensure that all systems remain in peak condition. Our engineers are dedicated to keeping your operations running smoothly and efficiently.

Our Services

Q-Care Engineer Supply

For businesses that operate on a shift basis, our Engineer Supply service ensures that skilled engineers are available to cover shifts and maintain smooth operations. Whether you need consistent shift coverage or occasional support, we provide the right engineers to meet your needs and keep systems running seamlessly.

25 Key Benefits of Q-Care Partnerships

By choosing a Q-Care plan, your partnership with Quantum Controls offers unmatched coverage, flexibility, and expertise:

  1. Certified Experts for All Major Drive Brands: Engineers are fully trained and qualified to work on ABB, Danfoss, Siemens, Schneider, and other major manufacturers.
  2. UK-Wide Network of 32 Qualified VSD Engineers: Rapid-Response coverage across the UK, including Six MV Drives Engineers.
  3. Full HV-MV-LV Drives Coverage: From small LV drives to critical HV assets, all are covered.
  4. Three Engineers on Call 24/7 with unlimited Callouts; Always-on emergency support. No limits on how many times you can call, fast dispatch of field engineers, any time, day or night.
  5. Doubled Spares Stock for Faster Fixes: Partner-only access to enhanced spares inventory means faster repair turnaround.
  6. First Visit Fix Guarantee: Engineers arrive with diagnostics, tools, and parts, aiming to fix the fault there and then.
  7. Unlimited Technical Support: Call anytime for help from experienced VSD, PLC, and automation engineers.
  8. Comprehensive Drive Coverage: Any VSDs purchased from Quantum during the partnership term are automatically included at no extra cost.
  9. Cost Stability with Zero Commitment Risk: Lock in pricing for up to three years, without being locked in. Cancel any time with just three months’ notice. No Penalty. No Quibble.
  10. Discounted Drives Training Day: Upskill your team with discounted access to expert-led VSD training tailored to your systems.
  11. Dedicated Account Manager Consultation: A single point of contact who knows your systems and helps tailor your support to fit evolving needs.
  12. Largest UK VSD Hire Fleet (Up to 4.5 KMW): Immediate access to temporary drive units to keep your operation running during repairs or upgrades.
  13. Emergency Power Cabling On-Hand: Ready-to-deploy temporary cables for drive emergencies
  14. Seamless Auto-Renewal: Avoid coverage gaps with effortless renewals, so your assets are always protected.
  15. 15% Off Engineering Rates: Preferred hourly rates for all Q-Care partners.
  16. Discounted VSD Purchase Rates: Get exclusive pricing on new drivers and upgrades through Quantum.
  17. Energy-Saving Trail Equipment: Pilot proven energy-saving solutions risk-free before full investment.
  18. 24/7 Access to Motors Inventory: Priority access to Quantum stocked motors, nationwide.
  19. Expanded Service Coordination Team: More staff = faster scheduling and better response times.
  20. Drive Asset Management System (DAMS): A Secure, cloud-based platform that holds every document related to your drive assets, including service reports, quotes, maintenance logs, repair records, risk assessments, method statements and more. Each customer receives their own dedicated login, creating a truly paperless, trackable and transparent partnership.
  21. Expanded Technical Guide and Resources: Free access to expert-created guides on motors, drives, harmonics, energy saving and more.
  22. Zero-Risk Three Year Partnership Option: Enjoy price certainty for three years with a flexible 3-months rolling cancellation clause. No long-term tie-ins. Optional 6 week “cooling-off” Clause is available.
  23. Total Site Coverage: Support now includes PLCs, HMIs, and all electrical infrastructure- one agreement – one partner.
  24. Trusted by 400 + UK Q-Care Partners: From Water utilities to manufacturers, your peers already rely on us.
  25. National Reach with 13 UK Water Frameworks: We proudly support 13 water industry frameworks across the UK.

Enquire Here

Get in touch with Quantum Controls to learn more about how our Q-Care service partnerships can be tailored to meet your business needs. Let us help you keep your operations running smoothly and efficiently!

Fill in the enquiry form or call us on 01661 835 566

In case of emergency call us on 0330 9000 247

What our Customers Say

Great service from Billy, Brandon and Liam. They worked quickly and efficiently into the early hours to get our 800KW hire drive up and running. They also removed our damaged drives and took them away for repair. Got our plant producing saving us massive costs due to lost production. The engineers worked safely and calmly during a highly pressured period. Great work done by your guys!

Lee Armitage, March 2020

Brad has a great phone manner and is very knowledgeable on drives. Always feel in good hands with him.

Brad Wilson, March 2020

I spoke with Amy Finn who dealt with the break down support. She was superb. Understood my requirements and kept me updated throughout the process. The engineer resolved the problem promptly, also spares were made available if the problem was bigger than expected to mitigate any risk of having to wait for parts.

Malcolm Brown, May 2020

Most helpful advice and technical expertise

Ken Barker, June 2020