Quantum Controls Q-Care Service Partnerships
Quantum Controls is proud to offer a suite of service partnerships under the Q-Care brand, designed to meet the diverse needs of UK industries. Each partnership delivers tailored support to ensure uninterrupted operations, minimise downtime, and maximise equipment performance.
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Q-Care Drive Partnerships
Q-Care Drive Reactive
Q-Care Drive Reactive
Our Reactive service for drive systems offers responsive support when you need it most. If any issues arise, our experienced engineers are on-hand to quickly diagnose and resolve the problem, ensuring minimal disruption to your operations.
Full DetailsQ-Care Drive Proactive
Q-Care Drive Proactive
The Proactive Plan is designed for businesses that cannot afford any interruptions. With proactive maintenance and rapid response times, we ensure that your drive systems are constantly operational, minimising the risk of any unplanned downtime.
Full Details
Q-Care PLC & HMI Partnerships
Q-Care PLC & HMI – Reactive
When problems occur with your PLC (Programmable Logic Controller) or HMI (Human Machine Interface) systems, our Reactive service ensures you have immediate access to expert support. Our team will quickly address any technical issues, ensuring your systems are back up and running with minimal impact on your operations.
Full DetailsQ-Care PLC & HMI – Proactive
Our Proactive Plan for PLC & HMI systems offers monitoring and preventive maintenance. With 24/7 support and a rapid response, you’ll experience uninterrupted service, keeping your control systems running without a hitch.
Full DetailsQ-Care Electrical Support
This service covers all your site’s electrical equipment, offering expert maintenance and troubleshooting to ensure that all systems remain in peak condition. Our engineers are dedicated to keeping your operations running smoothly and efficiently.
Q-Care Engineer Supply
For businesses that operate on a shift basis, our Engineer Supply service ensures that skilled engineers are available to cover shifts and maintain smooth operations. Whether you need consistent shift coverage or occasional support, we provide the right engineers to meet your needs and keep systems running seamlessly.
Q-Care MV Drive Partnerships
Q-Care MV Drive – Reactive
Q-Care MV Drive – Reactive
Our MV Drive Reactive service for MV & HV drive systems offers responsive support when you need it most. If any issues arise, our experienced MV Specialist engineers are on-hand to quickly diagnose and resolve the problem, ensuring minimal disruption to your operations.
Full DetailsQ-Care MV Drive – Proactive
Q-Care MV Drive – Proactive
The MV Drive Proactive plan is designed for businesses that cannot afford any interruptions. With proactive maintenance and rapid response times, we ensure that your MV & HV drive systems are constantly operational, minimising the risk of any unplanned downtime.
Full Details25 Key Benefits of Q-Care Partnerships
By choosing a Q-Care plan, your partnership with Quantum Controls offers unparalleled advantages:
- Cost Stability Amidst Inflation: Fixed prices for three years ensure financial predictability.
- Comprehensive Drive Coverage: VSDs purchased from Quantum during the partnership term are automatically included at no extra cost.
- Discounted Drives Training Day: Enhance your team’s knowledge with a range of discounted training options.
- Flexible Renewal Process: Three-month cancellation clause for added flexibility.
- Dedicated Account Manager Consultation: Adjust your agreement to meet evolving needs.
- Effortless Auto-Renewal Process: Avoid gaps in coverage with seamless renewals.
- 32 Qualified VSD Engineers: Enhanced local coverage across the UK (Six MV Drives Engineers).
- Qualified to Work on All Major Drive Brands: Expertise with ABB, Danfoss, Siemens, Schneider, and more.
- HV-MV-LV Drives Coverage: Expanded service capabilities to include high-voltage drives.
- 3 Engineers on Call 24/7: Immediate technical support for emergencies.
- Drive Asset Management Software (DAMS): Access real-time insights into all VSD assets.
- Drives Spares Stock Doubled: Faster repairs with increased inventory levels.
- Expanded VSD Hire Fleet: Drives up to 4.5 MW available for emergencies.
- Temporary Power Cables on Transport: Rapid deployment for emergency setups.
- Preferential Engineer Rates: 15% reduction in hourly rates for contract partners.
- Preferential Drive Purchase Rates: Exclusive pricing on VSD purchases.
- First Visit Fix Guarantee: Engineers arrive prepared to resolve issues immediately.
- Energy-Saving Trials: Test energy-saving solutions before committing.
- Access to Motors Stock 24/7: Immediate availability of essential motors.
- Expanded Service Coordination Team: Faster response times for all customers.
- Unlimited Engineer Technical Support: Direct access to experienced engineers around the clock.
- Engineers’ “How-To” Guides Expanded: Free guides on VSDs, motors, harmonics and energy-saving best practices.
- Commitment to Excellence: Focused on reliability and long-term success.
- Significant Infrastructure Investment: Enhancing service delivery and response times.
- Customer-Centric Approach: Tailored plans to meet your specific needs.
Enquire Here
Get in touch with Quantum Controls to learn more about how our Q-Care service partnerships can be tailored to meet your business needs. Let us help you keep your operations running smoothly and efficiently!
Fill in the enquiry form or call us on 01661 835 566
In case of emergency call us on 0330 9000 247
What our Customers Say
Great service from Billy, Brandon and Liam. They worked quickly and efficiently into the early hours to get our 800KW hire drive up and running. They also removed our damaged drives and took them away for repair. Got our plant producing saving us massive costs due to lost production. The engineers worked safely and calmly during a highly pressured period. Great work done by your guys!
Brad has a great phone manner and is very knowledgeable on drives. Always feel in good hands with him.
I spoke with Amy Finn who dealt with the break down support. She was superb. Understood my requirements and kept me updated throughout the process. The engineer resolved the problem promptly, also spares were made available if the problem was bigger than expected to mitigate any risk of having to wait for parts.
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