24/7 Drive Engineers

Our team of engineers are available 24/7 around the UK, so if you need emergency support we are here for you, day or night.

You can call us on 0330 9000 247, free of charge.

Free guide

Your 60 Minute Guide to Variable Speed Drives

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Round the clock access to our qualified engineers is one call away.

Call 0330 9000 247 now!

  • Engineer Telephone Support
  • Emergency Engineer Call out
  • Instant access to the UK’s largest VSD spare stock
  • Instant access to Europe’s largest hire fleet – over 1000 drives from 5.5kw to 4.5mW

 

How does it work?

Step 1

During normal office hours (Monday to Thursday, 08:00 to 17:00, Friday 08:00 to 16:00 except public holidays or other days when the Quantum office is closed) please telephone our Customer Support Centre on 0330 9000 247. The Service Co-ordinators will direct your call.

Step 2

Outside normal office hours, at weekends and public holidays the Quantum ‘On Call’ engineer can be contacted by calling 0330 9000 247 please give the following information:

  • Your Company Name
  • Your Name
  • Your telephone number for our engineer to call
  • The system type for which support is required

The duty engineer will be contacted and in turn call you back.

Step 3

The correct course of action will then be decided between the on call engineer and the client

What our customers say

Thanks to Amy and Sam for their assistance last week. It's always really appreciated to know Quantum are at the end of a phone when we need you all to get us back up and running.

David Gamble, July 2020

Great over the phone help with issues and immediate engineer to site response - great service.

Oliver Schooler, June 2020

Most helpful advice and technical expertise

Ken Barker, June 2020

Thank you to Eddie McKerr for his help, support and excellent response. Always an excellent service - well done to the team!

Mark Bowen, June 2020

Enquire Here

Fill in the enquiry form for a no obligation quotation.

Or call us on 01661 835 566

In case of emergency call us on 0330 9000 247