Emergency breakdown support | Call 0330 9000 247
Ensure seamless operations. Our plans provide 24/7 expert support, rapid emergency response, and coverage for all PLC and HMI systems. Protect your critical control systems and minimise downtime with a partnership tailored to your needs.
Get to know Q-Care
Watch our video, then explore the Reactive and Proactive partnership options below.
Compare the partnership options ↓Your partnership options
This partnership offers reactive support for your PLC & HMI systems, ensuring that your critical control systems operate without interruption.
This plan provides proactive and reactive support for PLC & HMI systems, offering complete peace of mind for your operations.
The wider Q-Care partnership
By choosing a Q-Care plan, your partnership with Quantum Controls offers unmatched coverage, flexibility, and expertise:
Engineers are fully trained and qualified to work on ABB, Danfoss, Siemens, Schneider, and other major manufacturers.
Rapid-response coverage across the UK, including six MV Drives Engineers.
From small LV drives to critical HV assets, all are covered.
Always-on emergency support. No limits on how many times you can call, with fast dispatch of field engineers, any time, day or night.
Engineers arrive with diagnostics, tools, and parts, aiming to fix the fault there and then.
Partner-only access to enhanced spares inventory means faster repair turnaround.
Any VSDs purchased from Quantum during the partnership term are automatically included at no extra cost.
Immediate access to temporary drive units to keep your operation running during repairs or upgrades.
Ready-to-deploy temporary cables for drive emergencies.
Priority access to Quantum stocked motors, nationwide.
Call anytime for help from experienced VSD, PLC, and automation engineers.
A single point of contact who knows your systems and helps tailor your support to fit evolving needs.
More staff means faster scheduling and better response times.
Free access to expert-created guides on motors, drives, harmonics, energy saving and more.
A secure, cloud-based platform that holds every document related to your drive assets, including service reports, quotes, maintenance logs, repair records, risk assessments, method statements and more. Each customer receives their own dedicated login, creating a truly paperless, trackable and transparent partnership.
Upskill your team with discounted access to expert-led VSD training tailored to your systems.
Preferred hourly rates for all Q-Care partners.
Get exclusive pricing on new drives and upgrades through Quantum.
Pilot proven energy-saving solutions risk-free before full investment.
Lock in pricing for up to three years, without being locked in. Cancel any time with just three months’ notice. No penalty. No quibble.
Avoid coverage gaps with effortless renewals, so your assets are always protected.
Enjoy price certainty for three years with a flexible three-month rolling cancellation clause. No long-term tie-ins. An optional six-week cooling-off clause is available.
Support now includes PLCs, HMIs, and all electrical infrastructure — one agreement, one partner.
From water utilities to manufacturers, your peers already rely on us.
We proudly support 13 water industry frameworks across the UK.
Customer feedback
Great service from Billy, Brandon and Liam. They worked quickly and efficiently into the early hours to get our 800KW hire drive up and running. They also removed our damaged drives and took them away for repair. Got our plant producing saving us massive costs due to lost production. The engineers worked safely and calmly during a highly pressured period. Great work done by your guys!
Brad has a great phone manner and is very knowledgeable on drives. Always feel in good hands with him.
I spoke with Amy Finn who dealt with the break down support. She was superb. Understood my requirements and kept me updated throughout the process. The engineer resolved the problem promptly, also spares were made available if the problem was bigger than expected to mitigate any risk of having to wait for parts.
Most helpful advice and technical expertise
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Enquire here
Get in touch with Quantum Controls to learn more about how our Q-Care service partnerships can be tailored to meet your business needs. Let us help you keep your operations running smoothly and efficiently!
Fill in our enquiry form, or call us on 01661 835 566
In case of emergency call us on 0330 9000 247