Q-Care PLC & HMI Partnership Options

25 Key Benefits of Q-Care Partnerships

By choosing a Q-Care plan, your partnership with Quantum Controls offers unmatched coverage, flexibility, and expertise:

1. Certified Experts for All Major Drive Brands: Engineers are fully trained and qualified to work on ABB, Danfoss, Siemens, Schneider, and other major manufacturers.
2. UK-Wide Network of 32 Qualified VSD Engineers: Rapid-Response coverage across the UK, including Six MV Drives Engineers.
3. Full HV-MV-LV Drives Coverage: From small LV drives to critical HV assets, all are covered.
4. Three Engineers on Call 24/7 with unlimited Callouts; Always-on emergency support. No limits on how many times you can call, fast dispatch of field engineers, any time, day or night.
5. Doubled Spares Stock for Faster Fixes: Partner-only access to enhanced spares inventory means faster repair turnaround.
6. First Visit Fix Guarantee: Engineers arrive with diagnostics, tools, and parts, aiming to fix the fault there and then.
7. Unlimited Technical Support: Call anytime for help from experienced VSD, PLC, and automation engineers.
8. Comprehensive Drive Coverage: Any VSDs purchased from Quantum during the partnership term are automatically included at no extra cost.
9. Cost Stability with Zero Commitment Risk: Lock in pricing for up to three years, without being locked in. Cancel any time with just three months’ notice. No Penalty. No Quibble.
10. Discounted Drives Training Day: Upskill your team with discounted access to expert-led VSD training tailored to your systems.
11. Dedicated Account Manager Consultation: A single point of contact who knows your systems and helps tailor your support to fit evolving needs.
12. Largest UK VSD Hire Fleet (Up to 4.5 KMW): Immediate access to temporary drive units to keep your operation running during repairs or upgrades.
13. Emergency Power Cabling On-Hand: Ready-to-deploy temporary cables for drive emergencies
14. Seamless Auto-Renewal: Avoid coverage gaps with effortless renewals, so your assets are always protected.
15. 15% Off Engineering Rates: Preferred hourly rates for all Q-Care partners.
16. Discounted VSD Purchase Rates: Get exclusive pricing on new drivers and upgrades through Quantum.
17. Energy-Saving Trail Equipment: Pilot proven energy-saving solutions risk-free before full investment.
18. 24/7 Access to Motors Inventory: Priority access to Quantum stocked motors, nationwide.
19. Expanded Service Coordination Team: More staff = faster scheduling and better response times.
20. Drive Asset Management System (DAMS): A Secure, cloud-based platform that holds every document related to your drive assets, including service reports, quotes, maintenance logs, repair records, risk assessments, method statements and more. Each customer receives their own dedicated login, creating a truly paperless, trackable and transparent partnership.
21. Expanded Technical Guide and Resources: Free access to expert-created guides on motors, drives, harmonics, energy saving and more.
22. Zero-Risk Three Year Partnership Option: Enjoy price certainty for three years with a flexible 3-months rolling cancellation clause. No long-term tie-ins. Optional 6 week “cooling-off” Clause is available.
23. Total Site Coverage: Support now includes PLCs, HMIs, and all electrical infrastructure- one agreement – one partner.
24. Trusted by 400 + UK Q-Care Partners: From Water utilities to manufacturers, your peers already rely on us.
25. National Reach with 13 UK Water Frameworks: We proudly support 13 water industry frameworks across the UK.