Q-Care PLC & HMI Partnership Options
Ensure seamless operations. Our plans provide 24/7 expert support, rapid emergency response, and coverage for all PLC and HMI systems. Protect your critical control systems and minimise downtime with a partnership tailored to your needs.
Q-Care PLC & HMI – Reactive
This partnership offers reactive support for your PLC & HMI systems, ensuring that your critical control systems operate without interruption.
What This Partnership Includes:
- 24/7 Engineer Support: Access experienced engineers anytime for troubleshooting and repairs.
- Emergency Engineer Dispatch: Immediate on-site assistance for urgent system failures.
- Comprehensive Coverage: Support for all PLC & HMI brands and systems installed on your site.
Q-Care PLC & HMI – Proactive
This plan provides proactive and reactive support for PLC & HMI systems, offering complete peace of mind for your operations.
What This Partnership Includes:
- Preventive Maintenance: Annual servicing to ensure optimal performance and reduce the risk of unplanned downtime.
- Emergency Support: Engineers on standby to provide immediate on-site support for critical issues.
- Priority Scheduling: Minimal delays for both maintenance and emergency responses.
Enquire Here
Get in touch with Quantum Controls to learn more about how our Q-Care service partnerships can be tailored to meet your business needs. Let us help you keep your operations running smoothly and efficiently!
Fill in our enquiry form, or call us on 01661 835 566
In case of emergency call us on 0330 9000 247
Browse Our Free Guides Here!
25 Key Benefits of Q-Care Partnerships
By choosing a Q-Care plan, your partnership with Quantum Controls offers unparalleled advantages:
- Cost Stability Amidst Inflation: Fixed prices for three years ensure financial predictability.
- Comprehensive Drive Coverage: VSDs purchased from Quantum during the partnership term are automatically included at no extra cost.
- Discounted Drives Training Day: Enhance your team’s knowledge with a range of discounted training options.
- Flexible Renewal Process: Three-month cancellation clause for added flexibility.
- Dedicated Account Manager Consultation: Adjust your agreement to meet evolving needs.
- Effortless Auto-Renewal Process: Avoid gaps in coverage with seamless renewals.
- 32 Qualified VSD Engineers: Enhanced local coverage across the UK (Six MV Drives Engineers).
- Qualified to Work on All Major Drive Brands: Expertise with ABB, Danfoss, Siemens, Schneider, and more.
- HV-MV-LV Drives Coverage: Expanded service capabilities to include high-voltage drives.
- 3 Engineers on Call 24/7: Immediate technical support for emergencies.
- Drive Asset Management Software (DAMS): Access real-time insights into all VSD assets.
- Drives Spares Stock Doubled: Faster repairs with increased inventory levels.
- Expanded VSD Hire Fleet: Drives up to 4.5 MW available for emergencies.
- Temporary Power Cables on Transport: Rapid deployment for emergency setups.
- Preferential Engineer Rates: 15% reduction in hourly rates for contract partners.
- Preferential Drive Purchase Rates: Exclusive pricing on VSD purchases.
- First Visit Fix Guarantee: Engineers arrive prepared to resolve issues immediately.
- Energy-Saving Trials: Test energy-saving solutions before committing.
- Access to Motors Stock 24/7: Immediate availability of essential motors.
- Expanded Service Coordination Team: Faster response times for all customers.
- Unlimited Engineer Technical Support: Direct access to experienced engineers around the clock.
- Engineers’ “How-To” Guides Expanded: Free guides on VSDs, motors, harmonics and energy-saving best practices.
- Commitment to Excellence: Focused on reliability and long-term success.
- Significant Infrastructure Investment: Enhancing service delivery and response times.
- Customer-Centric Approach: Tailored plans to meet your specific needs.