Q-Care MV Drive Partnerships
Designed to provide exceptional support for your MV Variable Speed Drives (VSDs), ensuring smooth operations and reducing costly downtime. Whether you need comprehensive reactive coverage or a proactive plan to guarantee zero downtime, our tailored solutions deliver unmatched reliability at competitive pricing.
Q-Care MV Drive – Reactive
This partnership ensures comprehensive support for all MV Variable Speed Drives on your site, regardless of their type, manufacturer, power rating, age, condition, or purchase source. With Voltage from 3.3Kv to 11Kv,
What the partnership Includes:
- Unlimited Technical Support: Access to expert advice 24/7, 365 days a year.
- MV Specialist Emergency Engineer Dispatch: Immediate on-site engineer support in case of emergencies, ensuring downtime is minimised.
- First Visit Fix Guarantee: Engineers arrive with tools, spares, or hire drives to provide quick solutions.
- Comprehensive VSD Coverage: Includes all MV Drives installed on your site.
- Access to Drive Spares Stock: Quantum has increased stock levels for all major VSD brands, enabling faster repairs.
- Access to Industry-Leading Hire Fleet: Immediate access to drives up to 4.5 MW to keep your operations running during emergencies
Q-Care MV Drive – Proactive
This partnership is designed to ensure maximum uptime for your VSD assets, offering both proactive and reactive support to minimise operational risks.
What the partnership Includes:
- Full Annual Maintenance: Proactive servicing for all VSDs in line with manufacturer recommendations, ensuring optimal performance and extended equipment lifespan.
- MV Specialist Emergency Engineer Dispatch: Immediate deployment of an engineer for critical issues to ensure minimal production disruption.
- 24/7/365 Technical Support: Unlimited access to our team of 6 fully qualified MV VSD engineers.
- Priority Service: Receive faster response times and priority scheduling for maintenance and repairs.
- First Visit Fix Guarantee: Engineers arrive prepared to resolve the issue on the first visit.
- Access to Drives Asset Management System (DAMS): Monitor quotes, repairs, servicing reports, and more with Quantum’s unique software.
- Drive Spares Stock: Expanded stock levels for faster issue resolution.
- Industry-Leading Hire Fleet: With over 2,500 drives available for hire and rapid deployment capabilities, your operations are always supported.
- Temporary Power Cable Availability: All necessary cables for emergency setups are pre-stocked and ready for dispatch.
- Energy-Saving Trials: Identify potential savings with trial installations of energy-efficient VSDs, complete with comprehensive savings reports.
Your 'Easy' Guide to Variable Speed Drives!
25 Key Benefits of Q-Care Partnerships
By choosing a Q-Care plan, your partnership with Quantum Controls offers unmatched coverage, flexibility, and expertise:
- Certified Experts for All Major Drive Brands: Engineers are fully trained and qualified to work on ABB, Danfoss, Siemens, Schneider, and other major manufacturers.
- UK-Wide Network of 32 Qualified VSD Engineers: Rapid-Response coverage across the UK, including Six MV Drives Engineers.
- Full HV-MV-LV Drives Coverage: From small LV drives to critical HV assets, all are covered.
- Three Engineers on Call 24/7 with unlimited Callouts; Always-on emergency support. No limits on how many times you can call, fast dispatch of field engineers, any time, day or night.
- Doubled Spares Stock for Faster Fixes: Partner-only access to enhanced spares inventory means faster repair turnaround.
- First Visit Fix Guarantee: Engineers arrive with diagnostics, tools, and parts, aiming to fix the fault there and then.
- Unlimited Technical Support: Call anytime for help from experienced VSD, PLC, and automation engineers.
- Comprehensive Drive Coverage: Any VSDs purchased from Quantum during the partnership term are automatically included at no extra cost.
- Cost Stability with Zero Commitment Risk: Lock in pricing for up to three years, without being locked in. Cancel any time with just three months’ notice. No Penalty. No Quibble.
- Discounted Drives Training Day: Upskill your team with discounted access to expert-led VSD training tailored to your systems.
- Dedicated Account Manager Consultation: A single point of contact who knows your systems and helps tailor your support to fit evolving needs.
- Largest UK VSD Hire Fleet (Up to 4.5 KMW): Immediate access to temporary drive units to keep your operation running during repairs or upgrades.
- Emergency Power Cabling On-Hand: Ready-to-deploy temporary cables for drive emergencies
- Seamless Auto-Renewal: Avoid coverage gaps with effortless renewals, so your assets are always protected.
- 15% Off Engineering Rates: Preferred hourly rates for all Q-Care partners.
- Discounted VSD Purchase Rates: Get exclusive pricing on new drivers and upgrades through Quantum.
- Energy-Saving Trail Equipment: Pilot proven energy-saving solutions risk-free before full investment.
- 24/7 Access to Motors Inventory: Priority access to Quantum stocked motors, nationwide.
- Expanded Service Coordination Team: More staff = faster scheduling and better response times.
- Drive Asset Management System (DAMS): A Secure, cloud-based platform that holds every document related to your drive assets, including service reports, quotes, maintenance logs, repair records, risk assessments, method statements and more. Each customer receives their own dedicated login, creating a truly paperless, trackable and transparent partnership.
- Expanded Technical Guide and Resources: Free access to expert-created guides on motors, drives, harmonics, energy saving and more.
- Zero-Risk Three Year Partnership Option: Enjoy price certainty for three years with a flexible 3-months rolling cancellation clause. No long-term tie-ins. Optional 6 week “cooling-off” Clause is available.
- Total Site Coverage: Support now includes PLCs, HMIs, and all electrical infrastructure- one agreement – one partner.
- Trusted by 400 + UK Q-Care Partners: From Water utilities to manufacturers, your peers already rely on us.
- National Reach with 13 UK Water Frameworks: We proudly support 13 water industry frameworks across the UK.
Contact Us Today
Get in touch with Quantum Controls to learn more about how our Q-Care service contracts can be tailored to meet your business needs. Let us help you keep your operations running smoothly and efficiently!
What our customers say
I spoke with Amy Finn who dealt with the break down support. She was superb. Understood my requirements and kept me updated throughout the process. The engineer resolved the problem promptly, also spares were made available if the problem was bigger than expected to mitigate any risk of having to wait for parts.
Thank you for your assistance over the bank holiday weekend! The guys on site were very impressed with the response and the engineer who came to site.
Thank you to Eddie McKerr for his help, support and excellent response. Always an excellent service - well done to the team!
Thanks to Amy and Sam for their assistance last week. It's always really appreciated to know Quantum are at the end of a phone when we need you all to get us back up and running.