Q-Care MV Drive Partnerships
Designed to provide exceptional support for your MV Variable Speed Drives (VSDs), ensuring smooth operations and reducing costly downtime. Whether you need comprehensive reactive coverage or a proactive plan to guarantee zero downtime, our tailored solutions deliver unmatched reliability at competitive pricing.
Q-Care MV Drive – Reactive
This partnership ensures comprehensive support for all MV Variable Speed Drives on your site, regardless of their type, manufacturer, power rating, age, condition, or purchase source. With Voltage from 3.3Kv to 11Kv,
What the partnership Includes:
- Unlimited Technical Support: Access to expert advice 24/7, 365 days a year.
- MV Specialist Emergency Engineer Dispatch: Immediate on-site engineer support in case of emergencies, ensuring downtime is minimised.
- First Visit Fix Guarantee: Engineers arrive with tools, spares, or hire drives to provide quick solutions.
- Comprehensive VSD Coverage: Includes all MV Drives installed on your site.
- Access to Drive Spares Stock: Quantum has increased stock levels for all major VSD brands, enabling faster repairs.
- Access to Industry-Leading Hire Fleet: Immediate access to drives up to 4.5 MW to keep your operations running during emergencies
Q-Care MV Drive – Proactive
This partnership is designed to ensure maximum uptime for your VSD assets, offering both proactive and reactive support to minimise operational risks.
What the partnership Includes:
- Full Annual Maintenance: Proactive servicing for all VSDs in line with manufacturer recommendations, ensuring optimal performance and extended equipment lifespan.
- MV Specialist Emergency Engineer Dispatch: Immediate deployment of an engineer for critical issues to ensure minimal production disruption.
- 24/7/365 Technical Support: Unlimited access to our team of 6 fully qualified MV VSD engineers.
- Priority Service: Receive faster response times and priority scheduling for maintenance and repairs.
- First Visit Fix Guarantee: Engineers arrive prepared to resolve the issue on the first visit.
- Access to Drives Asset Management System (DAMS): Monitor quotes, repairs, servicing reports, and more with Quantum’s unique software.
- Drive Spares Stock: Expanded stock levels for faster issue resolution.
- Industry-Leading Hire Fleet: With over 2,500 drives available for hire and rapid deployment capabilities, your operations are always supported.
- Temporary Power Cable Availability: All necessary cables for emergency setups are pre-stocked and ready for dispatch.
- Energy-Saving Trials: Identify potential savings with trial installations of energy-efficient VSDs, complete with comprehensive savings reports.
Your 'Easy' Guide to Variable Speed Drives!
25 Key Benefits of Q-Care Partnerships
By choosing a Q-Care plan, your partnership with Quantum Controls offers unparalleled advantages:
- Cost Stability Amidst Inflation: Fixed prices for three years ensure financial predictability.
- Comprehensive Drive Coverage: VSDs purchased from Quantum during the partnership term are automatically included at no extra cost.
- Discounted Drives Training Day: Enhance your team’s knowledge with a range of discounted training options.
- Flexible Renewal Process: Three-month cancellation clause for added flexibility.
- Dedicated Account Manager Consultation: Adjust your agreement to meet evolving needs.
- Effortless Auto-Renewal Process: Avoid gaps in coverage with seamless renewals.
- 32 Qualified VSD Engineers: Enhanced local coverage across the UK (Six MV Drives Engineers).
- Qualified to Work on All Major Drive Brands: Expertise with ABB, Danfoss, Siemens, Schneider, and more.
- HV-MV-LV Drives Coverage: Expanded service capabilities to include high-voltage drives.
- 3 Engineers on Call 24/7: Immediate technical support for emergencies.
- Drive Asset Management Software (DAMS): Access real-time insights into all VSD assets.
- Drives Spares Stock Doubled: Faster repairs with increased inventory levels.
- Expanded VSD Hire Fleet: Drives up to 4.5 MW available for emergencies.
- Temporary Power Cables on Transport: Rapid deployment for emergency setups.
- Preferential Engineer Rates: 15% reduction in hourly rates for contract partners.
- Preferential Drive Purchase Rates: Exclusive pricing on VSD purchases.
- First Visit Fix Guarantee: Engineers arrive prepared to resolve issues immediately.
- Energy-Saving Trials: Test energy-saving solutions before committing.
- Access to Motors Stock 24/7: Immediate availability of essential motors.
- Expanded Service Coordination Team: Faster response times for all customers.
- Unlimited Engineer Technical Support: Direct access to experienced engineers around the clock.
- Engineers’ “How-To” Guides Expanded: Free guides on VSDs, motors, harmonics and energy-saving best practices.
- Commitment to Excellence: Focused on reliability and long-term success.
- Significant Infrastructure Investment: Enhancing service delivery and response times.
- Customer-Centric Approach: Tailored plans to meet your specific needs.
Contact Us Today
Get in touch with Quantum Controls to learn more about how our Q-Care service contracts can be tailored to meet your business needs. Let us help you keep your operations running smoothly and efficiently!
What our customers say
I spoke with Amy Finn who dealt with the break down support. She was superb. Understood my requirements and kept me updated throughout the process. The engineer resolved the problem promptly, also spares were made available if the problem was bigger than expected to mitigate any risk of having to wait for parts.
Thank you for your assistance over the bank holiday weekend! The guys on site were very impressed with the response and the engineer who came to site.
Thank you to Eddie McKerr for his help, support and excellent response. Always an excellent service - well done to the team!
Thanks to Amy and Sam for their assistance last week. It's always really appreciated to know Quantum are at the end of a phone when we need you all to get us back up and running.