Certified Experts for All Major Drive Brands
Engineers are fully trained and qualified to work on ABB, Danfoss, Siemens, Schneider, and other major manufacturers.
Emergency breakdown support | Call 0330 9000 247
Q-Care Site Electrical Support Partnership Option
Keep your site’s electrical infrastructure running smoothly with Q-Care Site Electrical Support. Maintain your electrical assets and keep your operations uninterrupted.
Site Electrical Support
Emergency Engineer Dispatch
24/7 Technical Support
Get to know Q-Care
Support for Your Site’s Electrical Infrastructure
Watch our video, then explore what the Site Electrical Support Partnership includes.
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Your Q-Care partnership
Q-Care Site Electrical Support
This partnership ensures that all electrical infrastructure on your site, excluding VSDs, PLCs, and HMIs, remains fully operational.
What This Partnership Includes:
- 24/7 Technical Support Access to skilled electrical engineers for any issue, anytime.
- Emergency Engineer Dispatch Immediate on-site support for electrical emergencies.
- Comprehensive Coverage Support for lighting systems, power distribution networks, and other essential electrical assets.
The wider Q-Care partnership
25 Key Benefits of Q-Care Partnerships
The benefits below describe the wider Q-Care offering. Please discuss which apply to your chosen agreement; this Site Electrical Support Partnership excludes VSDs, PLCs and HMIs.
Engineering Expertise & Emergency Response
UK-Wide Network of 32 Qualified VSD Engineers
Rapid-response coverage across the UK, including six MV Drives Engineers.
Full HV-MV-LV Drives Coverage
From small LV drives to critical HV assets, all are covered.
Three Engineers on Call 24/7 with Unlimited Callouts
Always-on emergency support. No limits on how many times you can call, with fast dispatch of field engineers, any time, day or night.
First Visit Fix Guarantee
Engineers arrive with diagnostics, tools, and parts, aiming to fix the fault there and then.
Equipment, Spares & Operational Continuity
Doubled Spares Stock for Faster Fixes
Partner-only access to enhanced spares inventory means faster repair turnaround.
Comprehensive Drive Coverage
Any VSDs purchased from Quantum during the partnership term are automatically included at no extra cost.
Largest UK VSD Hire Fleet — Up to 4.5 MW
Immediate access to temporary drive units to keep your operation running during repairs or upgrades.
Emergency Power Cabling On-Hand
Ready-to-deploy temporary cables for drive emergencies.
24/7 Access to Motors Inventory
Priority access to Quantum stocked motors, nationwide.
Technical Support & Asset Management
Unlimited Technical Support
Call anytime for help from experienced VSD, PLC, and automation engineers.
Dedicated Account Manager Consultation
A single point of contact who knows your systems and helps tailor your support to fit evolving needs.
Expanded Service Coordination Team
More staff means faster scheduling and better response times.
Expanded Technical Guides and Resources
Free access to expert-created guides on motors, drives, harmonics, energy saving and more.
Drive Asset Management System — DAMS
A secure, cloud-based platform that holds every document related to your drive assets, including service reports, quotes, maintenance logs, repair records, risk assessments, method statements and more. Each customer receives their own dedicated login, creating a truly paperless, trackable and transparent partnership.
Training, Savings & Commercial Benefits
Discounted Drives Training Day
Upskill your team with discounted access to expert-led VSD training tailored to your systems.
15% Off Engineering Rates
Preferred hourly rates for all Q-Care partners.
Discounted VSD Purchase Rates
Get exclusive pricing on new drives and upgrades through Quantum.
Energy-Saving Trial Equipment
Pilot proven energy-saving solutions risk-free before full investment.
Cost Stability with Zero Commitment Risk
Lock in pricing for up to three years, without being locked in. Cancel any time with just three months’ notice. No penalty. No quibble.
Partnership Flexibility & National Reach
Seamless Auto-Renewal
Avoid coverage gaps with effortless renewals, so your assets are always protected.
Zero-Risk Three Year Partnership Option
Enjoy price certainty for three years with a flexible three-month rolling cancellation clause. No long-term tie-ins. An optional six-week cooling-off clause is available.
Total Site Coverage
Support now includes PLCs, HMIs, and all electrical infrastructure — one agreement, one partner.
Trusted by 400+ UK Q-Care Partners
From water utilities to manufacturers, your peers already rely on us.
National Reach with 13 UK Water Frameworks
We proudly support 13 water industry frameworks across the UK.
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What Our Customers Say
Great service from Billy, Brandon and Liam. They worked quickly and efficiently into the early hours to get our 800KW hire drive up and running. They also removed our damaged drives and took them away for repair. Got our plant producing saving us massive costs due to lost production. The engineers worked safely and calmly during a highly pressured period. Great work done by your guys!
Brad has a great phone manner and is very knowledgeable on drives. Always feel in good hands with him.
I spoke with Amy Finn who dealt with the break down support. She was superb. Understood my requirements and kept me updated throughout the process. The engineer resolved the problem promptly, also spares were made available if the problem was bigger than expected to mitigate any risk of having to wait for parts.
Most helpful advice and technical expertise
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Let’s Discuss Your Site’s Electrical Support
Get in touch with Quantum Controls to learn more about how our Q-Care service partnerships can be tailored to meet your business needs. Let us help you keep your operations running smoothly and efficiently!
Fill in our enquiry form, or call us on 01661 835 566
In case of emergency call us on 0330 9000 247