Quantum Controls are always working hard to make sure our clients are satisfied with the services and products we are providing. We encourage our customers to give us feedback on every job, no matter how little or large, so that we can continue improving our services.
What our customers say...
Thank you for the response to our emergency callout and resolution in getting the failed ABB Drive back up and running same day, both of your engineers that attended site were excellent, engaged in getting the task at hand completed and very knowledgeable.
Thank you for your help to get us up and running so quickly, we are all extremely grateful. Could you please pass my thanks on to all involved.
The works were carried out to a high standard and delivered on time. Very pleased overall with communication and the final product.
Very fast turnaround on an urgent issue that could have had some serious knock on effects.
They diagnosed everything remotely and were able to supply a working solution, up and running in heroic time.
Thank you Jorgo for your assistance on Monday, it was much appreciated and you have done a great job"
“Just wanted to say a big thank you for your efforts on Saturday evening when I contacted the out of hours team to get us out of the mire. We had an event which lead to the failure and subsequent loss of 2 inverters; this stopped us from brewing our products. Within 20 minutes I was being told that a solution was being worked up to get us up and running again. A truly outstanding service! Once again, we thank you for a full and proper service. Quantum Controls were the only 24hr service to respond to our call. Cheers!”
Andrew Dyche, June 2020
“Thanks to Amy and Sam for their assistance last week. It’s always really appreciated to know Quantum are at the end of a phone when we need you all to get us back up and running.”
David Gamble, July 2020
“Great over the phone help with issues and immediate engineer to site response – great service.”
Oliver Schooler, June 2020
“We have been impressed with both yourself and Quantum throughout the VSD replacement program. All eight drives have been replaced without a hitch, to a high standard and to plan. I appreciate you taking our engineer under your wing and sharing your knowledge and experience, you worked together well.”
Chris Oakley, September 2020
“The submersible pump inverter installation project has been finished. Your engineer (Jorgo Kristo) has a great work ethic, knowledge, followed all site policies & rules and has done a great job. Ben – Thank you for your hard work and support.”
Avinesh Singh, September 2020
“Can I just mention how impressed I’ve been with Quantum and in particular Billy, he’s been brilliant since we got in touch with you yesterday afternoon; he had us back online by 08:00 this morning. He’s exactly the sort of guy who people like us need at the end of an emergency phone number, faultless service.”
Matt Wallis, November 2020