Testimonials

Quantum Controls are always working hard to make sure our clients are satisfied with the services and products we are providing. We encourage our customers to give us feedback on every job, no matter how little or large, so that we can continue improving our services.

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Hear it from someone who matters, the customer.

Here’s Gareth Bowen from SIE Industrial discussing the benefits of being a Service Contract Customer.

What our customers say...

"I thought the event was really good. I had emailed Dan afterwards to say thank you for everyone time. It was great to have a look around your facilities and get to know more about the things you can offer. I found it all very interested and I look forward to working with you in the future."

Mr Lackenby, Northumbrian Water, June 2022

"This is the first time I have had the occasion to aise an emergency call out, but from the moment the phone was answered the process was superb!  From the office to the sales team and the engineer on site.  Really helpful and nothing was too much trouble....Well Done!"

Mr N Hanover, March 2022

"Enjoyed working with Quantum. Clearly know their stuff and I appreciate that level of detail"

Mr D Sanford, April 2022

"Superb. Understood my requirements and kept me updates throughout the process. The engineer resolved the problem promptly, also spares were made available if the problem was bigger than expected to mitigate any risk of having to wait for parts"

Mr P Lewis, June 2022

"I really look forward to getting my copy of Today's Engineer.  It's always packed with useful information and I feel like it helps me understand some of our machinery much better"

Mr R Cohen, January 2022

"The training we received from Georgio was outstanding. He was knowledgeable and helpful and delivered the material really well. And he had a sense of humour which made it a good couple of days. Thanks Georgio!!"

The Environment Agency, May 2022

“I thought the event was really good. I had emailed Dan afterwards to say thank you for everyone time. It was great to have a look around your facilities and get to know more about the things you can offer. I found it all very interested and I look forward to working with you in the future.”

Mr Lackenby, Northumbrian Water, June 2022

“Superb. Understood my requirements and kept me updates throughout the process. The engineer resolved the problem promptly, also spares were made available if the problem was bigger than expected to mitigate any risk of having to wait for parts”

Mr P Lewis, June 2022

“The training we received from Georgio was outstanding. He was knowledgeable and helpful and delivered the material really well. And he had a sense of humour which made it a good couple of days. Thanks Georgio!!”

The Environment Agency, May 2022

“Enjoyed working with Quantum. Clearly know their stuff and I appreciate that level of detail”

Mr D Sanford, April 2022

“This is the first time I have had the occasion to aise an emergency call out, but from the moment the phone was answered the process was superb!  From the office to the sales team and the engineer on site.  Really helpful and nothing was too much trouble….Well Done!”

Mr N Hanover, March 2022

“We used you for our Yacht refit and now I wouldn’t consider using another company. The service was seamless, everything we needed was there, on time and the engineers were fantastic. Five star service!”

Mr R Patrick, March 2022

“Great Service.  Worked quickly and efficiently into the early hours to get our 800KW hire drive up and running.  Also removed our damaged drives and took them away for repair.  Got our plant producing, saving us massive costs due to lost production.  The engineers worked safely and calmly during a highly pressured period.  Great work done by your guys.”

Mr S Jones, February 2022

“I really look forward to getting my copy of Today’s Engineer.  It’s always packed with useful information and I feel like it helps me understand some of our machinery much better”

Mr R Cohen, January 2022

“Sam gave great advice over the phone and diagnosed the fault to be with the motor. He returned to site the next day and swapped the motor out and sure enough it is now working fine.”

Courtney Spicer, September 2021

“Thank you for all the great work carried out and how well you have supported Deephams in particular.”

Richard Staines, August 2021

“Quantum has got us out of a jam twice in the last couple of month. In both instances the response we got to get us back online was first class. Thank You!”

Graeme Riches , July 2021

“Thank you Amy for your help with the inverter repair. I reinstalled it yesterday and the machine is now back in operation. I will certainly contact you again in the future for any inverter repairs and will recommend you if anyone asks! Thanks again!”

Sheridan Daynes, June 2021

“Thanks to your team last week, they were brilliant!”

Thank you Amy for your help with the inverter repair. I reinstalled it yesterday and the machine is now back in operation. I will certainly contact you again in the future for any inverter repairs and will recommend you if anyone asks! Thanks again!

Steve Porter, May 2021

“I am very impressed with Jorgo’s visit; we had a serious problem and he left it fixed – Excellent!”
Peter Holliday, April 2021

“We are very satisfied with the work carried out – thank you! Billy and Tom were excellent and a pleasure to work with.”
Ian Robson, April 2021

“Jorgo was awesome. Great engineer, good to work with, thorough and would happily work with him.”
Rob, March 2021

“The works were carried out to a high standard and delivered on time. Very pleased overall with communication and the final product.”
Darren Maclaughlan, March 2021

“Thank you for the engineers visit and repair of the ABB Drive at our site yesterday. The whole process was slick and with the promised outcome of not leaving the plant without the machine running.”
Andrew Kitching, February 2021

“Thanks to Billy for his work on Saturday, he has certainly impressed all concerned and we are delighted to be able to use the training systems again.”
Mandy, February 2021

“Outstanding service yet again – very much appreciated.”
Andrew Moxon, February 2021

“Thank you Jorgo for your assistance on Monday, it was much appreciated and you have done a great job”
Shaun Rampling, January 2021

“Very fast turnaround on an urgent issue that could have had some serious knock on effects.
They diagnosed everything remotely and were able to supply a working solution, up and running in heroic time.”
Dave Kendall, January 2021

“The works were carried out to a high standard and delivered on time. Very pleased overall with communication and the final product.”
Darren Maclaughlan, January 2021

“Thank you for the response to our emergency callout and resolution in getting the failed ABB Drive back up and running same day, both of your engineers that attended site were excellent, engaged in getting the task at hand completed and very knowledgeable.”
Steve Hodgson, January 2021

“Can I just mention how impressed I’ve been with Quantum and in particular Billy, he’s been brilliant since we got in touch with you yesterday afternoon; he had us back online by 08:00 this morning. He’s exactly the sort of guy who people like us need at the end of an emergency phone number, faultless service.”
Matt Wallis, November 2020

“Thank you for your help to get us up and running so quickly, we are all extremely grateful. Could you please pass my thanks on to all involved.”
Russ Donnison, November 2020

“We have been impressed with both yourself and Quantum throughout the VSD replacement program. All eight drives have been replaced without a hitch, to a high standard and to plan. I appreciate you taking our engineer under your wing and sharing your knowledge and experience, you worked together well.”
Chris Oakley, September 2020

“The submersible pump inverter installation project has been finished. Your engineer (Jorgo Kristo) has a great work ethic, knowledge, followed all site policies & rules and has done a great job. Ben – Thank you for your hard work and support.”
Avinesh Singh, September 2020

“Thanks to Amy and Sam for their assistance last week. It’s always really appreciated to know Quantum are at the end of a phone when we need you all to get us back up and running.”
David Gamble, July 2020

“Great over the phone help with issues and immediate engineer to site response – great service.”
Oliver Schooler, June 2020

“Just wanted to say a big thank you for your efforts on Saturday evening when I contacted the out of hours team to get us out of the mire. We had an event which lead to the failure and subsequent loss of 2 inverters; this stopped us from brewing our products. Within 20 minutes I was being told that a solution was being worked up to get us up and running again. A truly outstanding service! Once again, we thank you for a full and proper service. Quantum Controls were the only 24hr service to respond to our call. Cheers!”
Andrew Dyche, June 2020