The 'One Call' Contract

  • 24/7 direct telephone access to our Drive Experts
  • Immediate ‘engineer to site’ request
  • Our unique ‘First Site Visit Fix’ Guarantee
  • All Variable Speed Drives installed on your site covered under one contract regardless of Make, Type and Power Rating
  • Access to UK’s Largest Stock of Variable Speed Drives, Spares and Hire Units
  • Unlimited calls and site visits

The Instant solution to all your Variable Speed Drive needs for just £2.59 per day

*All for only £947 net per 12 month contract

Our contracts and services are unique as we can provide comprehensive cover for all types, makes and sizes of VSD’s. A national company with service and maintenance centres throughout the UK, we can provide a local service wherever you are based.

What our clients say:

“Very good emergency service. The equipment and installation request was made on Thursday afternoon and the equipment installed Friday morning. I was offered the option of a Thursday emergency installation – I could not have been offered any more.”

Roy Gawne Principle Engineer

“I would just like to give a huge thank you for a job well done. Your team worked like troopers and the job was carried out to our complete satisfaction and in less than 7 hours which is incredible. We have been back up and running for over an hour now and making money again.”

Jamie O’Connor Electrical Maintenance Manager

“At 2am we had a VSD breakdown, one phone call to Quantum and their on call engineer was with us within hours and had our plant back up and running. Very happy customer and very relieved that we had a contract with Quantum with the quickest response time possible.”

Jim Tait Principle Site Electrical Engineer

Frequently Asked Questions:

Q. What if we call you out and the drive is not at fault?
A. Our engineers are fully qualified maintenance engineers and can fault find on full motor driven systems including control panels, power cabling, motors and of course the drives themselves. In contrast, manufactures engineers will only offer a solution if the fault is the drive itself.

Q. I notice that you offer a first visit fix guarantee – how can you do this?
A. In three ways, firstly, if your drive is ABB we will arrive on site with suitable spares to enable the repair. If your drive is not ABB, or in the unlikely event that we do not have the required spares, we can supply a new drive from stock – or the third option is to install one of our rental drives on a temporary basis to get your process back up and running with minimum downtime.
Q. Are Quantum’s Maintenance Engineers only qualified to work on ABB drives?
A. No, while our engineers are ABB specialists, they are qualified to work on all types and makes of drives

Q. Are any new drives we install during the contract period automatically covered?
A. Yes, all drives and soft starts supplied by Quantum during the term of the contract are automatically covered for free under the terms of the contract.

Q. If I use your call out number, how long will it take for the engineer to arrive?
A. Our engineers will respond to your call immediately and we guarantee an engineer will be with you within 12 hours, but our average response-to- site time is under 2 hours.